FAQ (Frequently Asked Questions)

  1. Can I bring a birthday cake myself?
    At a children’s party, yes, please bring your own plates, napkins and forks and take them home again.
  2. Can I bring other refreshments?
    No, we sell drinks and crisps. Lunch or BBQ can be ordered in advance.
  3. Are there fixed starting times?
    Yes, all activities have fixed start and end times. This way you can easily enter into a second or third activity after an activity.
  4. Can I change the number of children at a later stage?
    Yes, until seven days before the party it is no problem. Between seven days before the event and the day of the event, more children can be added (if spaces are available). The number of children that is known to us 7 days before the start of the party is also the minimum amount that we will charge.
  5. Can we organize activities ourselves?
    No, you can sit outside or inside when the children play outside. However, organizing activities yourself without explicit permission from UP Events is not permitted.
  6. How long before do I have to be present for the activity?
    We recommend to be present 15-30 minutes before the start of the activity.
  7. Is there a place to unwrap presents?
    Yes, we ensure that there is a place to sit and unwrap presents.
  8. How do we have to pay?
    Good question! When we receive your confirmation, you will receive the payment for the total amount. Make sure the total amount has been paid at least 3 days before the party! Good to know: enclosed with the invoice you will find the payment link, with which you can easily make the payment by iDeal or credit card.